EliseAI Housing AI for Property Management

EliseAI is a New York-based AI company that automates customer engagement and administrative work for housing operators and healthcare practices. In housing, it serves multifamily owners and property managers and reports use in about 6.5 million units, or roughly one in five US apartments, with more than 1 billion AI conversations handled.

The housing suite includes LeasingAI for prospect management and AI-guided tours, ResidentAI for move-in, maintenance requests, renewals and delinquency follow-up, EliseCRM, lease audits and VoiceAI. The assistant communicates by text, email, chat and voice, responding in 51 written languages and seven voice languages, and integrates with property management systems so staff handle only escalated cases.

• LeasingAI: Answers prospect enquiries and schedules AI-guided tours.
• ResidentAI: Handles move-in, maintenance requests, renewals and delinquency.
• VoiceAI: Answers phone calls in seven languages.
• EliseCRM: Centralises prospect and resident communication.
• Lease audits: Reviews lease files for errors and compliance.
• Maintenance app: Lets residents submit and track repair requests.

A serviced apartment operator in Ho Chi Minh City can answer foreign tenants' enquiries in their own language at any hour. A rental housing developer can automate tour booking and lease renewal reminders across buildings. A property manager can route maintenance requests and payment reminders through an AI assistant.

Operators automate most routine leasing and resident communication around the clock. Equity Residential reports about 1.5 million customer interactions per year, 90% of prospect workflows automated and USD 14 million in payroll savings. Multilingual responses help reach renters who prefer languages other than English, and maintenance and delinquency follow-ups run without manual chasing.

Rental housing operators are centralising leasing and resident service with AI agents to cope with staffing costs. In Asia, institutional build-to-rent and serviced apartments are growing, and Vietnamese operators serving expatriate tenants could use multilingual AI to answer enquiries and manage requests outside office hours.

Headquartered at 401 Fifth Avenue, New York, USA. Raised USD 350 million at a USD 4 billion valuation in September 2026, led by a16z and Bessemer Venture Partners with OTPP, Sapphire Ventures and Navitas Capital; previously raised a USD 250 million Series E. Reports USD 200 million+ ARR. Founding year not stated on pages fetched.