Flexport Platform and Customs Suite

Flexport, Inc. is a logistics technology and freight company with its headquarters at 100 California Street, San Francisco. It combines a software platform with freight forwarding, customs brokerage, trade finance and fulfilment.

The Flexport Platform offers shipment visibility, Control Tower, order and booking management, Flexport AI and an MCP interface, plus a Customs Suite with brokerage, classification, duty drawback and trade advisory. The site states that more than 13,000 companies use it, and lists offices in Hanoi and Ho Chi Minh City.

• Control Tower: real-time visibility of shipments and exceptions.
• Customs Suite: brokerage, classification, duty drawback, trade advisory.
• Freight services: ocean, air, trucking and buyer's consolidation.
• Order and booking management: purchase orders to delivery.
• Flexport AI and MCP: AI-driven planning and assistant access.
• Trade finance and insurance.

A Vietnamese furniture or apparel exporter can book ocean freight and track containers to the US. A brand can use customs brokerage for US entries. A sourcing company can track purchase orders across Asian factories.

Shippers see shipments, orders and customs status in one place. The site claims savings of up to 10 percent on global logistics, which is self-reported. Developer APIs, EDI and an MCP interface let importers connect their own systems.

Shifting US tariff and customs rules, covered in the vendor's 2026 updates, increase demand for broker-integrated platforms. Vietnamese exporters to the US and importers sourcing from Asia are directly affected by duty and trade-lane changes.

Headquarters listed as 100 California Street, FL 5, San Francisco, CA. Offices in Hanoi, Ho Chi Minh City, Singapore, Bangkok, Jakarta and other Asian cities. Founding year is not stated on the fetched pages.