Haystack Enterprise Platform

deepset GmbH is a company registered in Berlin, Germany, with a second office in New York City. It created Haystack, an open-source framework for building search and agent applications, and sells the Haystack Enterprise Platform, previously called the deepset AI platform, for building, running and governing AI agents and pipelines.

The platform covers pipeline orchestration, indexing and retrieval over enterprise data, built-in testing and evaluation, governance and auditability, and deployment in cloud or on-premise environments. Pipelines can be exposed as managed MCP tools, and agent traces provide observability. The site cites the European Commission and Bosch among its customer stories.

• Pipeline orchestration: composable, repeatable pipelines with a visual designer aligned to code.
• Indexing and retrieval: accurate retrieval over complex enterprise data.
• Evaluation: built-in testing to improve answer quality.
• Traces: agent observability with spans, token usage and failure details.
• Managed MCP tools: pipelines exposed to AI clients with hosted authentication.
• Governance: access control and auditability across cloud or on-premise deployments.

A Vietnamese bank can run a self-hosted RAG assistant over internal regulations. A public agency can build a document question-answering service with audit logs. A manufacturer can expose a technical-manual pipeline as an MCP tool to engineers.

The open-source Haystack core reduces vendor lock-in. Teams can deploy in cloud or self-hosted environments, which supports data sovereignty requirements. Built-in evaluation and tracing help measure and debug agent quality. Pipelines exposed as managed MCP tools reach users inside ChatGPT, Claude and Cursor without custom integration.

Organizations are asking for sovereign, controllable AI stacks built on open components rather than closed services. Context engineering and agent observability are emerging requirements. Vietnamese government bodies, banks and enterprises with data localisation concerns can use the same self-hosted pattern.

deepset GmbH, Zinnowitzer Str. 1, 10115 Berlin, Germany (imprint), with an office in New York City. Introduced the Haystack Enterprise Platform name in December 2025. Customer stories include the European Commission, Bosch and a German federal ministry. Founding year not stated.