
1. Technology overview
Hiya provides AI-powered voice protection and caller identity for mobile operators, businesses and consumers, and its press boilerplate states it was founded in Seattle by Alex Algard. It aims to block spam, scam and deepfake calls at network scale.
For operators, Hiya Protect runs in-network spam analytics and AI voice detection with no app needed on the subscriber side. For businesses, Hiya Connect offers branded calling that shows the company name and call reason. The site names Deutsche Telekom, Vodafone, Telefonica, Samsung, OPPO and vivo as partners and cites 550 million subscribers reached in 40+ countries.
2. Highlighted features & specifications
- Spam Analytics: in-network detection of spam and scam calls for operators.
- AI Voice Detection: real-time identification of deepfake and AI-generated voices.
- Branded Calling: shows business name, logo and reason for calling.
- Number Registration: lets businesses register numbers for verified display.
- Hiya Spam Blocker app: consumer app that identifies callers and screens calls.
3. Potential application
A Vietnamese mobile operator can offer app-free scam call warnings to subscribers. A bank can show its verified name on outbound calls so customers can tell real staff from impersonators.
4. Benefits
Protects mobile subscribers from scam and spam calls without requiring an app. Lets legitimate businesses show their name before a call is answered. The site claims 28 billion+ calls analyzed monthly and 97.4% accuracy at blocking spam and fraud calls in a customer testimonial.
5. Market trends & opportunities
Voice scams and AI-cloned voices are growing, and regulators and operators are moving toward network-level call authentication and caller identity. Vietnamese operators and banks facing impersonation calls can adopt the same network-level approach.
6. Other information
Founded in Seattle by Alex Algard per company boilerplate. 2026 operator launches include Deutsche Telekom (January), O2 Telefonica (February), Vodafone (April), Bouygues Telecom (May), Telenor Sweden (May) and DNA Finland (June). Releases the annual State of the Call report.
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