
1. Technology overview
HotelRunner is an all-in-one platform for properties and travel companies, with a copyright range of 2011 to 2026 on its site. Its privacy statements follow Turkey's data protection law, so the country is recorded as Turkey; the headquarters is not stated.
The suite includes a channel manager, booking engine, property management system, central reservation system, POS, metasearch and payments. Autopilot is an automation layer that monitors occupancy, demand, competitor rates, reviews and payments in real time and triggers price and availability changes through a drag-and-drop workflow builder. Partners listed include Expedia Group, Booking.com and Agoda.
2. Highlighted features & specifications
- Channel manager: distribution to OTAs including Expedia Group, Booking.com and Agoda.
- Autopilot: triggered actions that adjust pricing and availability.
- Competition analysis: competitor rate benchmarking on live market data.
- Workflow builder: drag-and-drop triggers, conditions and actions.
- Property management and CRS: reservations for single and group hotels.
- Payments and POS: booking-engine payments and restaurant POS.
3. Potential application
A small hotel in Hanoi can list on Expedia Group quickly through the channel manager. A resort can let Autopilot raise rates automatically on high-demand holiday dates.
4. Benefits
Automates routine pricing and availability changes based on live competitor and demand data. Flags failed-payment bookings so staff can follow up. Reports a 7.5% ADR increase and 700+ daily actions (vendor figures, method not stated). Offers a free trial button and quick Expedia Group onboarding.
5. Market trends & opportunities
Hotels are adopting AI-driven autopilot pricing and faster OTA onboarding to cut manual work. Agoda named HotelRunner a Strategic Partner in May 2024, and Agoda is a leading OTA for Vietnam hotels.
6. Other information
Copyright range 2011-2026 on the site; founding year and headquarters not stated. Partnerships listed on its news page include Visa (Oct 2025), Bakuun of Singapore (Oct 2026) and Agoda Strategic Partner (May 2024).
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