Jubelio Omnichannel

Jubelio is an Indonesian omnichannel commerce platform operated by PT Guardia Teknologi Indonesia, with offices in Jakarta, Bandung and Surabaya. It helps online sellers and brands that sell on many marketplaces, social channels and their own webstores keep catalog, stock, orders and finances under control.

The Omnichannel core covers catalog, inventory, orders, a warehouse management system with mobile picking and replenishment, and bookkeeping with marketplace reconciliation. Around it sit Jubelio POS, the Jubelio Store webstore builder, Jubelio Chat with an AI assistant that answers marketplace buyers from catalog data, and Jubelio Shipment for courier booking. AI Visual Matching merges duplicate listings into a master SKU. The platform connects Tokopedia, Shopee, Lazada, Blibli, Zalora, TikTok, Shopify and WooCommerce.

• Omnichannel orders: Pulls orders from marketplaces, social commerce, webstores and POS into one list.
• Warehouse management: Supports virtual rack maps, mobile barcode scanning, FEFO and batch picking.
• Bookkeeping: Reconciles marketplace payouts and produces financial records.
• Jubelio Chat AI: Replies to buyers in Auto Reply or Assist mode using catalog data.
• Jubelio Store: Builds webstores with dynamic strikethrough pricing and automatic emails.
• Jubelio Shipment: Books couriers and tracks deliveries from the same platform.

A baby wear brand can manage stock for several marketplace stores and its own webstore from one warehouse. A fulfillment provider can use Jubelio WMS for batch picking and FEFO on cosmetics. A fashion seller can let Chat AI answer size and stock questions overnight.

Sellers pay by usage, from Rp150 per processed order, with unlimited SKUs, users, locations and stores. One system handles stock across marketplaces and warehouses, reducing overselling. Case studies on the site report inventory accuracy up to 99% at Fresh Factory and pick-and-pack under 5 minutes per order with a 99% fill rate at Paxel. Chat AI answers routine stock and price questions and hands refunds or complaints to staff.

Southeast Asian sellers now spread sales over several marketplaces, TikTok and their own sites, and chat has become a primary sales channel. Generative AI for customer replies and warehouse automation are becoming standard in seller tools, a need shared by Vietnamese brands that run multiple Shopee, Lazada and TikTok Shop stores.

Operated by PT Guardia Teknologi Indonesia, with offices in Jakarta, Bandung and Surabaya. The site shows an ISMS certificate badge (ISMS1001462) and Komdigi electronic system operator (PSE) registration. Fulfillment partners include Fresh Factory, Paxel and Keeppack. Founding year not stated.