Komplace Marketplace Management

Komerce is an Indonesian end-to-end e-commerce enabler with offices in Jakarta and Purbalingga, Central Java. It serves MSMEs, online sellers and brands with a suite covering shipping, fulfilment, marketplace management, payments, advertising, CRM and training, and says it has more than 50,000 users and 22,000 integrated online shops.

Komplace is its marketplace-management product. It lets sellers manage orders, chats, stock and stores across multiple marketplaces from a single dashboard, reducing overselling through synchronised stock updates. It sits alongside Komship (shipping), Kompack (fulfilment), Komchat (WhatsApp CRM) and the RajaOngkir shipping API.

• Multi-marketplace orders: handles orders from several marketplaces in one place.
• Unified chat: answers buyer chats from all stores in one inbox.
• Stock synchronisation: updates stock across stores to limit overselling.
• Multi-store management: manages many shops from one account.
• Shipping link: connects with Komship parcel shipping and RajaOngkir courier API.
• CRM link: pairs with Komchat WhatsApp Official CRM.

A Vietnamese fashion or cosmetics seller on several marketplaces could centralise orders and stock. A brand outsourcing e-commerce operations could use the combined fulfilment and shipping stack. A cross-border seller into Indonesia could use RajaOngkir for courier rates.

One dashboard for orders, chats and stock across several marketplaces. Synchronised stock updates reduce overselling, as noted by a user testimonial. The wider Komerce suite lets sellers add shipping, fulfilment and CRM without switching vendors.

Sellers in Southeast Asia increasingly list on Shopee, Tokopedia, TikTok Shop and Lazada at once, which makes multi-channel stock and order synchronisation a core need. Vietnamese sellers on Shopee, TikTok Shop and Lazada face the same overselling and workload problems.

Offices in Jakarta (Treasury Tower, SCBD) and Purbalingga, Central Java; co-founders listed as Nofi Bayu Darmawan (CEO), Syaefullah Syeif (COO) and Satriyo Budi Utomo (CTO). Impact page cites DBS Foundation grant and Impact Hub Fellowship. Operating for more than 5 years; founding year not stated.