Leena AI Colleagues for HR, IT and Finance

Leena AI Inc. is an agentic AI company with an address in New York, led by co-founder and CEO Adit Jain, that provides pre-built, pre-trained and pre-integrated AI Colleagues for the back office. It reports use across 500+ global enterprises and 20M+ employees, with customers in consumer goods, healthcare, airlines, telecom and energy, including Aboitiz and Globe Telecom in the Philippines.

The offering includes Universal HR, IT and Finance assistants and AI Colleagues Studio for building custom agents. In Studio, process owners describe work as Agent Operating Protocols with steps, approvals and SLAs, and each step is filled by one of 1,000+ deterministic tools tied to systems such as Workday, SAP, ServiceNow and Salesforce. Knowledge Studio connects SharePoint, Confluence and Drive while inheriting permissions, and Colleagues can be triggered via MCP, A2A or REST.

• Universal assistants: pre-built HR (Harrison), IT (Iris) and Finance (Fiona) AI Colleagues.
• AOP Studio: process graphs with steps, owners, approvals and SLAs in plain language.
• Workflow Studio: 1,000+ deterministic tools tied to specific enterprise systems.
• Knowledge Studio: connects SharePoint, Confluence and Drive without copying content.
• Forge and Workbench: build Colleagues from requirements, run on schedules and pause for approvals.
• Interoperability: MCP, A2A and REST triggers, voice channel and Slack group chat agent.

A Vietnamese manufacturing group with thousands of factory workers can offer a voice-enabled HR agent for payslips, leave and policies. A bank can automate IT access requests and password resets through ServiceNow. A retail chain can let a finance agent answer vendor and expense queries against SAP.

The vendor reports 70%+ of employee tickets auto-resolved, 4-10x measured ROI and go-live in about 45 days. Coca-Cola cut ticket turnaround from 2 days to 6 hours according to a testimonial on the site. Agents answer in 100+ languages 24x7, including by voice for frontline workers. Every run has an audit trail and role-based access control.

HR and IT service desks are shifting from chatbots that answer questions to agents that complete multistep work across HCM, ITSM and ERP systems. Large employers in Southeast Asia, including conglomerates and telecom operators, are adopting such agents for deskless and multilingual workforces, a pattern relevant to Vietnam's manufacturing and retail groups.

Leena AI Inc. lists its office at West 31st Street, New York. It was named a Pioneer in Gartner's Emerging Market Quadrant for AI Agents in HR in 2026 and says it was a Gartner Leader in agentic AI three years in a row. It holds HIPAA, SOC 2 Type II and several ISO certifications, and offers shared, single-tenant or private VPC cloud across 14+ regions.