
1. Technology overview
o9 Solutions, Inc. is an enterprise software company with its US office in Dallas, Texas, co-founded by Sanjiv Sidhu and Chakri Gottemukkala. It addresses fragmented planning data and siloed decisions across supply chain, commercial and finance functions in more than 30 industries, with offices across the Americas, Europe and Asia-Pacific, including Singapore, Japan, Korea, Taiwan, China and India.
The o9 Digital Brain platform is built on an Enterprise Knowledge Graph that acts as a digital twin of the business. Modules cover demand planning and forecasting, supply chain planning, inventory optimization, production scheduling, supply chain control tower, supplier collaboration and risk, integrated business planning, S&OP, revenue growth management and merchandise planning. The APEX operating model uses neuro-symbolic AI to analyse plan-versus-execution variances and support touchless planning. Customers include AB InBev, Kraft Heinz and Arc'teryx.
2. Highlighted features & specifications
- AI/ML demand forecasting: driver-based forecasts using internal and external leading indicators.
- Enterprise Knowledge Graph: a digital twin giving unified visibility across products, sites and customers.
- Supply planning and inventory optimization: supply network planning with multi-echelon inventory optimization.
- Control tower: end-to-end real-time visibility with exception alerts.
- Integrated business planning: S&OP and IBP linking financial and operational plans.
- APEX with AI agents: self-learning analysis of plan-versus-execution gaps.
3. Potential application
- A Vietnamese beverage or dairy group can unify demand forecasting and S&OP across plants and distributors.
- An electronics or automotive parts maker in a Vietnamese industrial park can plan supply and inventory across multi-tier suppliers.
- A retail chain can use merchandise and allocation planning to cut stock-outs across stores.
4. Benefits
- Case results on the demand planning page include a 60% reduction in stock-outs and a 53% decrease in inventory losses.
- One food and beverage customer raised forecast accuracy by more than 11 points to 87% with 99.5% service levels.
- Touchless planning adoption of 70-90% reduces manual planner workload.
- One live model connects finance, sales, marketing and supply chain for faster scenario decisions.
5. Market trends & opportunities
Volatile demand, tariffs and supply disruptions push manufacturers and retailers to replace spreadsheet planning with AI-driven, integrated planning that links supply chain and finance. Large groups in Asia, including export manufacturers in Southeast Asia, are adopting IBP and control tower platforms to plan across multi-country networks.
6. Other information
Co-founded by Sanjiv Sidhu and Chakri Gottemukkala (CEO and Executive Chairman). Named a Leader in 2026 Gartner Magic Quadrant reports and in Nucleus Research's 2026 Supply Chain Planning and Control Tower value matrices. In Q3 2026 it was selected by TPV Technology and Merry Electronics and demonstrated optimization with NVIDIA cuOpt.
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