
1. Technology overview
Ooca is a Thai online mental health platform holding a telemedicine licence from Thailand's Ministry of Public Health. It addresses limited access to psychiatrists and psychologists and the stigma that keeps employees from seeking help, by offering confidential video consultations with more than 100 licensed providers.
For organisations, Ooca provides an employee mental health programme: staff book anonymous video sessions with psychologists or psychiatrists in the app at any time, HR sends online stress assessments, and an HR dashboard shows real-time reports on stress levels, counselling topics and trends, segmented by up to four attributes such as department or tenure. Workshops on burnout prevention and stress management complement the service. Corporate clients include Bangchak, Thai Oil, Kasikornbank, AstraZeneca, Roche and PwC.
2. Highlighted features & specifications
- Anonymous video counselling: employees consult psychologists and psychiatrists anytime from the app.
- Stress assessment: HR sends online stress tests that suggest self-care to each employee.
- HR dashboard: real-time reports on stress levels, counselling topics and trends.
- Segmented analytics: up to four employee attributes such as department, position or tenure.
- Counsellor tiers: Professional, Deluxe and Premium levels by hours of experience.
- Workshops: burnout prevention, adaptation at work, stress management and awareness sessions.
3. Potential application
Banks and insurers in Vietnam could offer anonymous counselling to high-pressure sales and call centre staff. Manufacturing groups with Thai and Vietnamese operations could run a regional employee mental health programme with HR analytics. Multinationals could pair workshops with on-demand sessions during restructuring or peak seasons.
4. Benefits
Gives employees confidential, anytime access to licensed mental health professionals without visiting a clinic. Provides HR with anonymised analytics to spot stress hotspots by department or role. Flexible commercial terms: pay-per-use from 1,000 baht per session or bundles from 720 baht per session with budget controls. Counsellor tiers let organisations match experience levels to needs.
5. Market trends & opportunities
Employers across Southeast Asia are adding mental health support to benefits as burnout and stress affect productivity and retention. Telemedicine licensing in Thailand and growing acceptance of online counselling make employer-paid, anonymous digital programmes a practical alternative to traditional employee assistance services.
6. Other information
Thai company holding a Ministry of Public Health telemedicine licence and ISO/IEC 27001 and ISO/IEC 29110 certifications. Reports more than 130,000 users and 100+ providers. Raised a Series A from Bangkok Dusit Medical Services (BDMS). Runs a free youth service with Thailand's National Health Security Office and an Ooca Mental Wellness Clinic.
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