OptimoRoute

OptimoRoute Inc. is a US software company, operating since 2012, that provides route and schedule planning for delivery and field service businesses. It addresses planners who spend hours building routes in Google Maps or spreadsheets and serves retail distribution, food and beverage, installation and maintenance, home healthcare, waste collection and cleaning companies.

The cloud platform imports orders from Excel or other systems and generates multi-driver routes and schedules with priorities, time windows, job durations, driver skills, costs and vehicle capacities, with workload balancing. Routes go to a driver app with orders and navigation, while dispatchers see live positions and ETAs, modify routes by drag and drop and send customer notifications. Proof of delivery, post-service surveys, analytics, commercial truck routing for large and hazardous material vehicles and a Web Service API complete the product.

• Route and schedule optimization: multi-driver planning with priorities, time windows, skills, costs and capacities.
• Driver app: sends routes, order details and navigation to drivers' phones with real-time updates.
• Live tracking and notifications: driver positions, ETAs and customizable SMS and email updates to customers.
• Proof of delivery: photos, notes, e-signatures and barcode scans attached to each order.
• Commercial truck routing: plans routes for large trucks and hazardous material vehicles and avoids road restrictions.
• Analytics and API: route statistics, customer feedback surveys and a Web Service API for integration.

• An air-conditioner installation and maintenance company in Vietnam can assign technicians by skill and time window.
• A beverage distributor can plan daily truck routes to retailers and collect signed proof of delivery.
• A waste collection contractor can plan recurring routes for heavy trucks around road restrictions.

• Turns hours of manual planning in map tools into minutes, according to customer testimonials on the vendor site.
• One customer reports saving 15% a year on fuel per truck after adopting the software.
• Monthly per-driver subscriptions with no contract or setup fee, plus a 30-day free trial, lower adoption risk.
• Digital proof of delivery and customer surveys help resolve disputes and track service quality.

Delivery and field service firms face rising fuel and labour costs and customers who expect exact arrival times, so off-the-shelf route planners with driver apps are replacing manual planning. In Vietnam, distributors, installation and maintenance providers and home service companies are adopting similar tools as fleets grow and customer expectations rise.

OptimoRoute Inc. has operated since 2012 and its terms are governed by Delaware law in the United States. It states more than 3,000 customers from small businesses to enterprises, offers 24-hour support and localised sites in German, Spanish, French, Italian and Polish, and extends GDPR data protection terms to all customers.