Palexy

Organization
Palexy · Vietnam
Solution Type
App / Add-on / Component
Collaboration
Business Collaboration (Joint Venture)
Palexy

1. Technology overview

Palexy is an AI operations intelligence platform for multi-location retail and quick-service restaurant (QSR) chains. It turns a store's existing CCTV cameras into real-time visibility, measuring customer traffic, conversion and staff engagement in retail, and service compliance, staff behaviour and fraud in QSR, F&B and grocery. The platform links these insights to AI-powered staff scheduling, task assignment to on-shift staff, and AI photo verification of completed tasks, without new hardware. Palexy reports being used by more than 200 QSR and retail chains across Asia-Pacific.

2. Highlighted features & specifications

  • Store analytics from existing CCTV: customer traffic, conversion funnels, staff engagement
  • Fraud and compliance monitoring for QSR, F&B and grocery operations
  • AI-powered smart scheduling that matches labour to actual demand
  • Smart task management assigning detected issues to on-shift staff and tracking completion
  • AI photo verification checking submitted photos against defined standards

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