SmartBiz MES

SmartBiz is a Vietnamese business software provider with more than 15 years of experience, led by CEO Nguyen Tien Thinh. It offers ERP, MES, WMS, HRM and energy management modules on one unified platform (SmartBiz UMP) for packaging and printing, garment and footwear, mechanical and food processing manufacturers.

SmartBiz MES connects to IoT devices, PLCs and SCADA to monitor production from work order to finished goods in real time, including output, downtime and OEE. It builds plans from orders and machine, line and staff capacity, dispatches work orders, manages multi-level BOMs and material shortages, runs IQC/OQC and SPC quality control, schedules preventive maintenance and analyses energy use. It runs in the cloud or on-premise and links to ERP through an open API.

• Real-time monitoring: connects IoT, PLC and SCADA to show output, downtime and OEE.
• Planning and dispatch: builds plans from orders and capacity across workshops and shifts.
• Quality management: IQC/OQC, SPC, traceability and root cause analysis.
• Materials: multi-level BOM, real-time stock and automatic shortage alerts.
• Equipment management: preventive maintenance and machine condition monitoring.
• Energy and ESG: analyses consumption, flags waste and supports ESG reporting.

A garment factory can track line output and piece-rate pay in real time. A packaging and printing plant can monitor OEE and downtime per machine. A food processor can combine IQC/OQC traceability with energy monitoring for ESG reports.

SmartBiz states that production operating costs fall by 10% to 20%, overall productivity rises by 15% to 25% and defect rates drop by 15% to 25%. Real-time data cuts decision-making time by 80%, and factory HR processing time falls by about 70%. It also claims 99.9% system uptime.

Vietnamese garment, footwear, packaging and food factories face pressure from export buyers for traceability, on-time delivery and ESG data. A locally built MES that links machines, quality and energy data on one platform helps these factories meet audits at a cost suited to mid-sized firms.

SmartBiz is led by CEO Nguyen Tien Thinh and reports more than 15 years of experience and 99% successful implementations. Its MES won Sao Khue awards in 2023, 2024 and 2025 in the industrial manufacturing solutions category. The company says Deloitte found 100% accuracy in sampled customer data exports.