
1. Technology overview
SmartSense by Digi is a business unit of Digi International, datelined Minneapolis, offering IoT Sensing-as-a-Service for asset monitoring, process digitization and digital decision-making. It serves healthcare, food service, and transportation and logistics customers.
The SmartSense ONE platform has modules named Monitor, Operate, Guard, Schedule, Assure, Service and Label, with wireless sensors, probes, web and mobile apps. Capabilities include pharmacy, VFC and food safety monitoring plus moving asset monitoring. Jolt Software was acquired in August 2025 and an agreement to acquire Disruptive Technologies was signed in September 2026.
2. Highlighted features & specifications
- Pharmacy and VFC monitoring: temperature tracking for vaccine and drug storage.
- Food safety monitoring: sensors and digital checklists for kitchens and retail.
- Moving asset monitoring: condition tracking during transport.
- Advanced asset analytics: analysis of sensor data over time.
- SmartSense ONE modules: Monitor, Operate, Guard, Schedule, Assure, Service and Label.
- Wireless sensors and apps: web and mobile access with LoRaWAN gateway guides.
3. Potential application
Supermarket and restaurant chains can monitor refrigerators with digital food safety checklists. Pharmacy chains can log storage temperatures. Logistics firms can track conditions of moving refrigerated assets.
4. Benefits
NIST-calibrated temperature monitoring supports compliance for CDC, VFC, FDA and GxP environments. One platform combines sensing with digital checklists and workflows. Covers fixed locations and assets in transit. Web and mobile apps give staff remote visibility.
5. Market trends & opportunities
Food service, retail and pharmacy operators are consolidating sensing and workflow tools to automate compliance. Vietnamese restaurant chains, supermarkets and pharmacy chains expanding cold storage face similar food safety and storage rules.
6. Other information
Part of Digi International. Acquired Jolt Software in August 2025 for about 145.5 million USD in cash; agreement to acquire Disruptive Technologies for 130 million USD signed 30 September 2026. Customers named include Kroger Health and CVS Retail Operations.
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