Tag-N-Trac RELATIVITY Cold Chain Visibility Platform

Tag-N-Trac is an AI-driven, IoT-enabled logistics intelligence company with offices in San Diego and San Jose, California, and Hyderabad, India. It targets pharmaceutical and perishable food and beverage supply chains, 3PLs, freight forwarders and aviation, where temperature excursions, delays and manual scanning cause losses and compliance gaps.

The full-stack offer combines in-house Bluetooth and 5G cellular smart labels and tags, from SKU to container level, with the RELATIVITY cloud middleware and enterprise applications. Cold chain monitoring covers temperature, humidity and shock at pallet and SKU level in transit and in warehouses. AI modules add TracINTELL lane and shipment risk scoring, the TracASSIST conversational assistant across TMS, carrier and IoT data, and TracFLOW workflows that automate responses to excursions, route deviations and dwell time. It integrates with WMS, TMS and ERP systems, and technology partners include SAP, Cisco, Geotab, Qualcomm and Zebra.

• Smart labels and tags: in-house BLE and 5G cellular devices tracking from SKU to container level.
• RELATIVITY platform: cloud middleware connecting devices and enterprise apps for in-transit and in-warehouse visibility.
• Cold chain monitoring: temperature, humidity and shock at pallet and SKU level for pharma and perishables.
• TracINTELL: AI risk engine scoring lanes and shipments using history, environment, congestion and carrier behavior.
• TracASSIST and TracFLOW: conversational AI across TMS, carrier and IoT data, plus automated SOP workflows and an AI call agent.
• Integrations: WMS, TMS and ERP connections with partners such as SAP, Cisco Meraki, Geotab and Zebra.

• A pharma distributor in Vietnam can tag pallets and cartons of vaccines and biologics and automate excursion handling with AI workflows.
• A 3PL operating cold warehouses can track items from warehouse to delivery and give clients one visibility portal.
• A perishable exporter can use sensor-verified data to support cargo insurance claims on air and sea shipments.

• Combining Bluetooth and cellular labels lowers tracking cost per item while keeping real-time accuracy, per the company.
• In a pharma case study with Cold Chain Technologies, the shipment intercept rate fell from 1.93% to 0.3% and the shipper moved part of its volume from air to road and air, saving millions.
• AI risk scoring and automated SOP workflows help teams act on excursions and delays before products are lost.
• Cloud records with real-time alerts support FDA compliance documentation.

Cold chain visibility is moving from passive loggers to item-level smart labels combined with AI that decides what to do about an excursion. Sensor data is also starting to drive parametric cargo insurance and automated claims. For Southeast Asian pharma distribution and perishable exports, low-cost labels plus AI workflows can extend monitoring to more shipments and lanes.

Tag-N-Trac lists offices in San Diego and San Jose, California, and Tag N Trac India Pvt Ltd at T-Hub, Hyderabad. In 2026 it joined World Trade Center San Diego's MetroConnect cohort, won a TMC Labs INTERNET TELEPHONY Innovation award for Relativity, published a Kuehne+Nagel report and launched TRACinSURED with Solent Freight Services and Otonomi.