
1. Technology overview
TrustDecision is a Singapore-headquartered risk intelligence company that provides an AI-driven decisioning platform for fraud prevention, credit risk and regulatory compliance. It focuses on fast-growing digital economies in Asia-Pacific, Latin America and the Middle East, where lenders and payment providers face identity fraud, loan fraud and promotion abuse.
Its identity verification solution chains document capture, OCR based on a large multimodal model, information confirmation, selfie, video and flash liveness, face matching and government database checks into one workflow. Device fingerprinting detects emulators, bot sign-ups and reused devices, and the wider platform adds account protection, application fraud detection, transaction fraud management and credit scoring. Banks, lenders, payment firms and digital commerce platforms integrate it through APIs and mobile or web SDKs.
2. Highlighted features & specifications
- Multimodal OCR: Extracts identity data from blurred, low-resolution or distorted ID documents.
- Liveness modes: Offers selfie, video and flash liveness to resist deepfakes and spoofing.
- Government checks: Cross-verifies faces and data with official ID sources where available.
- Device intelligence: Detects emulators, bot sign-ups and reused devices with behavioural signals.
- Fraud management: Covers account protection, application fraud and transaction monitoring.
- Credit scoring: Adds credit risk models and data insights for lending decisions.
3. Potential application
A Vietnamese consumer finance company can combine eKYC, device fingerprinting and credit scoring to cut loan fraud in app-based lending. An e-wallet can detect emulator farms and promotion abuse during sign-up. A bank can add deepfake-resistant liveness to remote account opening.
4. Benefits
TrustDecision states OCR accuracy above 95% even on low-quality or distorted ID images. Its identity flow is tuned to work on older smartphones and low-bandwidth connections common in emerging markets, and it is priced per check on SaaS. Combining device intelligence with eKYC helps lenders stop bot and synthetic identity sign-ups before approval.
5. Market trends & opportunities
Deepfakes, face swaps and injection attacks are rising quickly against remote onboarding in Southeast Asia, while regulators push banks toward biometric and government-backed identity checks. Digital lenders in the region also need fraud tools that work on low-end devices and patchy networks.
6. Other information
Headquartered in Singapore, with offices in Kuala Lumpur, Jakarta, Taguig, Abu Dhabi, Riyadh, Mexico City and Hong Kong. Reports 1,000+ clients globally and partners including Huawei, AWS, Mastercard and Verifi by Visa. Named in the Gartner Magic Quadrant for Identity Verification in 2025 and 2026. Founding year not stated on the website.
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