Trusted Works Workforce Platform

Trusted Health, headquartered in San Francisco according to its site footer, runs a clinician jobs marketplace used by more than one million clinicians. Its B2B product, Trusted Works, is a staffing and scheduling platform for hospitals and health systems that uses AI to forecast demand, build schedules and fill open shifts.

Trusted Works has five modules: Forecast, Schedule, Extend, Fill and Learn, covering planning from 12 weeks out to same-day shift automation, with incentive and overtime pricing. It integrates with UKG, ShiftWizard and symplr and applies credential, ratio and contract guardrails. Customers include Mercy, Deaconess Health System and Southern Illinois Healthcare.

• Forecast: demand forecasting 12 to 6 weeks out by unit, shift and skill.
• Schedule: schedule optimisation based on demand, productivity, fairness and staff preferences.
• Extend: extended workforce planning for structural gaps, position control and hiring.
• Fill: shift automation with outreach, booking and incentive and overtime pricing.
• Learn: continuous calibration that feeds actual outcomes back into the model.
• Guardrails and audit: credential, ratio and contract checks with an audit trail for every decision.

A hospital group in Vietnam could forecast ward demand and automate nurse shift coverage. Private hospitals could manage float pools and overtime incentives. Home nursing providers could study the marketplace model for flexible nurse supply.

Reported results include USD 100M+ in labor cost savings at Mercy and a 32% reduction in premium spend at Deaconess Health System. Deaconess raised its fill rate from 85% to 93% and cut RN turnover by 60%. Southern Illinois Healthcare went live in 9 weeks across 4 facilities. All figures are from the vendor site.

Hospitals worldwide face nurse shortages and rising premium labor spend, which pushes demand for AI-based workforce planning and nurse marketplaces. Vietnamese hospitals and home care providers are exploring similar flexible-staffing models as demand for nursing grows.

Trusted, Inc. is headquartered in San Francisco per its footer. Trusted Works reportedly launched after a USD 149m raise in 2021 (press link on the site). Holds Joint Commission accreditation, ISO 27001 and SOC 2 Type 1. Not affiliated with Trusted Nurse Staffing LLC.