
1. Technology overview
VSight is a company founded in 2019 whose imprint names UAB VSight in Vilnius, Lithuania. It supplies AR remote assistance and digital work instructions to industrial teams, with 150 to 200 plus customers in over 30 countries stated on its site.
The platform includes VSight Remote for live expert support, VSight Workflow for digital work instructions and SOPs, VideoFlow for capturing expertise, and the new VSight Nova AI copilot that answers from manuals with source citations. It runs in browsers, on iOS and Android, and on smart glasses from partners such as RealWear, Epson, Vuzix and Rokid.
2. Highlighted features & specifications
- Workflow Builder: drag-and-drop editor with text, images, voice, video, checklists and if-then branching.
- QR Launch and Capture: scan a code to open a workflow and capture photos or video at each step.
- Remote Expert: live AR video connection with annotation to an off-site specialist.
- Visual AI: detects PPE such as helmets and gloves and supports thermal camera capture.
- Reports: summary reports with digital signature approval, saved automatically to CRM or ticket systems.
- Offline and Whitelabel: works without network and can carry a customer's own branding.
3. Potential application
A Vietnamese factory running imported machines could link local technicians with overseas vendor engineers through AR video. A maintenance team could digitize inspection checklists with photo evidence and signatures. A training center could onboard new operators through guided workflows on tablets.
4. Benefits
Converts paper or Excel procedures into guided steps on phones, tablets and smart glasses. Vendor-reported results on the Workflow page include 68% higher task accuracy, 80% faster onboarding and 40% fewer inbound support tickets. Offline mode lets crews work without connectivity, and live expert connection reduces travel to site.
5. Market trends & opportunities
Industrial firms are replacing paper SOPs with guided digital procedures while experienced technicians retire, and AI copilots that answer from company manuals are becoming common. In Vietnam and Southeast Asia, plants with foreign equipment often depend on remote experts, which makes AR remote assistance relevant.
6. Other information
Founded 2019; legal entity UAB VSight, Vilnius, Lithuania (imprint page). Site states 20+ employees, 20+ partners, and GDPR, HIPAA and ISO 27001 compliance. Named case studies include MAN, Agramkow and ISUZU.
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