Yellow.ai

Yellow.ai is an enterprise AI agent platform for automating customer service and employee experience across voice, chat and email channels. Businesses use its AI Agent Builder to create agents that draw on multiple large language models and a conversational knowledge base built on company content. The platform includes tools for testing agents before release, a copilot for debugging and tuning them, analytics, and agent-assist features for human staff, with integrations to helpdesk and contact-centre systems such as Zendesk, Freshdesk, HubSpot and Genesys. In August 2026 Yellow.ai announced a planned public listing through a merger with Bluerock Acquisition Corp.

• AI Agent Builder for customer and employee service agents
• Voice, chat and email channels
• Conversational knowledge base using retrieval over company content
• Automated testing, AI Copilot and analytics for agent performance
• Integrations with Zendesk, Freshdesk, HubSpot and Genesys