Zip AI Procurement Orchestration Platform

Zip, also known as ZipHQ, is a San Francisco company founded in 2020 by Rujul Zaparde, Lu Cheng and Felix Meng. It tackles fragmented purchasing in large organisations, where requests for software, services and goods pass through finance, legal, IT and security reviews by email and spreadsheets with little visibility.

Its platform orchestrates purchasing from intake to pay. Employees submit a request through one front door, and a workflow engine routes it through approvals, supplier onboarding, risk checks, contracting, sourcing, purchase orders and invoices. Purpose-built AI agents, including a Price Negotiation Agent and Superagents, review contracts, check risk and prepare negotiations. Add-ons cover global payments, vendor cards and budgets, and the platform integrates with ERP and contract systems for mid-market and large enterprises.

• Intake-to-Procure: a single request portal with no-code workflows across finance, legal, IT and security.
• Procure-to-Pay: purchase order and invoice automation with budget checks.
• Contract and Risk Orchestration: contract workflows, supplier onboarding and risk reviews.
• Sourcing: RFx events managed inside the same request flow.
• AI agents: a suite of agents including a Price Negotiation Agent and Superagents.
• Integrations: SAP S/4HANA, Oracle, Workday, SAP Ariba, Icertis, Ironclad, DocuSign, Slack and Microsoft Teams.

• A Vietnamese bank can route software and services purchases through legal, IT security and finance approvals in one flow.
• A technology company can control SaaS renewals and use AI agents to prepare price negotiations.
• A multinational subsidiary in Vietnam can align local purchasing with group ERP and supplier risk policies.

• One intake front door gives finance and procurement visibility over spend before commitments are made; Zip reports over US$5 billion of real-time spend visibility.
• A Forrester TEI study cited by Zip found 386% ROI, 3.3% cost savings on governed spend and a 70% cycle time reduction.
• AI agents automate contract review, risk checks and price negotiation preparation.
• SOC 1 and SOC 2 Type 2, ISO 27001 and GDPR compliance support enterprise and regulated customers.

Enterprises are consolidating procurement, contract and risk processes into orchestration layers on top of ERPs, and AI agents are taking over repetitive review and negotiation work. In Southeast Asia, including Vietnam, fast-growing tech firms, banks and multinational subsidiaries face rising SaaS and services spend that needs stronger approval control and vendor risk checks.

Zip was founded in 2020 and is based in San Francisco, with offices in New York and London. It has raised US$371 million from investors including BOND, CRV, DST, Tiger Global, Alkeon, Adams Street and Y Combinator, most recently a US$190 million Series D at a US$2.2 billion valuation. Customers named on its site include OpenAI, Anthropic, T-Mobile, Mars, Dollar Tree, Canva and Shell. The site now uses the zip.com domain, with ziphq.com redirecting to it.