7taps Microlearning Delivery Platform

7taps OpCo LLC, based in West Palm Beach, Florida, runs a learning delivery platform that reaches employees an LMS does not, such as hourly, frontline, field and seasonal workers. It is used by more than 13,000 L&D teams.

The platform turns training into five-minute, phone-first microlearning courses and delivers them through Microsoft Teams, Slack, email, text messages, WhatsApp, QR codes, shared tablets or a single link without an account. Rosters sync from 45+ HR systems, completions are verified and reported back to the existing LMS, and courses can be drafted from updated source documents. Customer data is not used to train AI models.

• Phone-first microlearning: five-minute courses designed for mobile screens.
• Multichannel delivery: Teams, Slack, email, SMS, WhatsApp, QR codes and shared tablets.
• No-account access: learners open courses from a single link.
• HR roster sync: connects with 45+ HR systems to keep audiences current.
• Verified completion: reports results back to the LMS of record.
• Security: SOC 2 Type 2, ISO 27001 and GDPR compliance.

• F&B and retail chains in Vietnam sending short service and food safety lessons to shift workers by link or QR code.
• Manufacturers delivering safety refreshers to factory workers on shared tablets.
• Pharma and FMCG companies pushing product updates to field sales via Teams or messaging apps.

• Much higher completion: Premium Retail Services saw 70% completion in 7taps versus 8% in its LMS.
• Faster onboarding: Wave Utilities cut onboarding from 3 weeks to 3 hours and saved over GBP 100,000.
• Retention and savings: WKS Restaurant Group saved 1 million dollars and raised 90-day retention from 67% to 78%.
• Keeps the existing LMS as system of record while reaching workers without accounts.

Most frontline and hourly workers have no corporate email or LMS account, so organizations are moving training into messaging channels and phones. In Vietnam and Southeast Asia, where retail, F&B and factory workforces rely on chat apps, message-based microlearning lowers the cost of reaching large dispersed teams.

7taps OpCo LLC, West Palm Beach, Florida, USA. Used by 13,000+ L&D teams; customers include Netflix, Kellogg's, Johnson & Johnson, Mars, Volkswagen Group, Walgreens, Intuit and Teva. Brandon Hall Group Gold Award 2025; G2 Leader 2026. SOC 2 Type 2 and ISO 27001.