FacilityBot AI-Powered Facilities Management Software

FacilityBot Pte Ltd is a Singapore-based company at Chin Swee Road that develops cloud facilities management and CMMS software for building owners, facility managers and FM service providers. It aims to replace phone calls, paper checklists and scattered spreadsheets with one system for requests, maintenance and building services.

The platform lets occupants report faults through QR code web forms or chat channels such as WhatsApp, Telegram, Microsoft Teams and Slack, where an AI chatbot answers common questions. Managers run work orders, preventive maintenance checklists, asset registers, parts, vendors, leases, permits-to-work, room and hot desk booking, visitor and delivery management, IoT sensor readings and analytics, with a tenant portal and a portfolio portal for multi-site operations.

• Omnichannel fault reporting: Accepts requests through QR forms, WhatsApp, Telegram, Teams, Slack and other chat apps.
• Work orders and PPM: Manages unlimited work orders and preventive maintenance schedules.
• Asset and parts management: Keeps asset hierarchies, history, parts and vendor records.
• Bookings and visitors: Handles room, hot desk, visitor and delivery management.
• IoT sensors: Reads meters and up to 100 sensors to trigger actions.
• Generative AI: Answers occupant questions and supports operations with monthly token allowances.

An office building manager in Ho Chi Minh City can let tenants report faults via QR codes and track technician response. An FM service provider can run preventive maintenance and permits-to-work for several client sites. A school or hospital can manage room bookings, visitors and asset maintenance in one tool.

Occupants report faults through messaging apps they already use, so requests are logged without extra apps. Automatic assignment and alerts speed up fault resolution, and unlimited work orders, assets and checklists are included in every plan. Published pricing starts at USD 450 per month billed yearly, with a 14-day free trial without a credit card.

Facility teams in Southeast Asia face labour shortages and rising service expectations, pushing them toward mobile CMMS, chat-based requests and sensor-driven maintenance. In Vietnam, office buildings, schools and factories increasingly need affordable tools that work with Zalo-style messaging habits and lean FM teams.

FacilityBot Pte Ltd, 50 Chin Swee Road, Singapore. The site displays an Asia Pacific award, a SIFMA award and a Rising Star award (2020). USD subscriptions are offered to clients outside Singapore. Founding year not stated on pages fetched.