Bland Enterprise Voice AI

Bland is an enterprise voice AI platform for building, running and monitoring AI phone agents; its terms identify the entity as Intelliga Corporation, doing business as Bland AI, under California law. On 2026-06-16 it announced an additional $50M, taking total funding past $100M, with investors including Scale, Emergence, HubSpot, Dell Technologies Capital and Upfront.

The platform covers inbound and outbound phone agents, an AI call center and IVR replacement, built on in-house speech-to-text, LLM and text-to-speech models. The company reports 230+ regulated customers and over 3.5 million calls per week, with Samsara, Kin Insurance and CNO Financial Group named.

• Phone agents: inbound and outbound calls on phone, SMS and web.
• AI call center: runs standalone or alongside existing teams.
• IVR replacement: replaces menu-based IVR with conversational agents.
• Observability: shows why an agent made each decision.
• Safe testing: tests agent changes before they reach live calls.
• In-house models: own speech-to-text, LLM and text-to-speech.

An insurer in Vietnam replaces its IVR with a conversational agent for policy inquiries. A lender runs payment and collections calls. A hospital group schedules appointments and after-hours overflow calls.

One per-minute rate covers LLM, speech-to-text, text-to-speech and telephony.

Self-hosted and on-premises deployment options are listed.

Website lists 40+ native languages with real-time translation in 23.

SOC 2 Type II and HIPAA compliance are stated.

Enterprises are replacing menu-based IVR with conversational voice agents in regulated sectors such as insurance, healthcare and lending. Multilingual capability and on-premises options matter for Vietnamese and Southeast Asian banks and insurers with data-residency rules.

Additional $50M announced 2026-06-16; total funding past $100M. Legal entity Intelliga Corporation d/b/a Bland AI. Website lists SOC 2 Type I and II, HIPAA and PCI DSS self-attestation.