CARIVA Medical AI Scribe (MOR-ASR)

CARIVA (Thailand) Co., Ltd. is a Bangkok-based health-tech startup that applies AI to personalised healthcare and precision medicine. Its main product targets the documentation burden that keeps doctors and nurses typing into hospital information systems instead of attending to patients.

The CARIVA medical AI scribe listens to doctor-patient conversations and converts them into structured records through the MOR-ASR speech recognition engine, which handles mixed Thai-English speech and medical terminology. Output fills OPD Clinical Record, IPD SOAP and Nurse Note forms across 18 specialties. It is accessed through the CARIVA Space web app, a Chrome extension panel that floats over the HIS screen, or an ASR SDK embedded in the HIS. Customers are private and public hospitals in Thailand.

• MOR-ASR engine: speech recognition tuned for mixed Thai-English medical conversations.
• Clinical forms: generates OPD Clinical Record, IPD SOAP and Nurse Note documents.
• Specialty coverage: supports 18 medical specialties.
• Chrome extension: floating side panel that works inside the hospital HIS screen.
• ASR SDK: lets HIS vendors embed speech recognition directly in their software.
• Zero data retention: audio is deleted after the service is completed under agreed terms.

Vietnamese HIS vendors could partner to localise the ASR SDK for Vietnamese-English clinical speech. Private hospital groups could pilot the scribe in outpatient clinics to shorten consultation documentation. International hospitals seeking JCI accreditation could use structured SOAP and nursing notes to standardise records.

The company states documentation time can fall by up to 50%, depending on each hospital's workflow, freeing clinicians for patient care. Structured SOAP and nursing records support hospitals pursuing JCI accreditation. A zero data retention policy deletes audio after processing and data handling is aligned with Thailand's PDPA. The extension works on top of existing HIS screens, so hospitals do not need to replace their systems.

Ambient AI scribes are spreading quickly as hospitals face clinician burnout and staff shortages. In Southeast Asia, adoption depends on engines that understand local languages mixed with English medical terms, a gap that global English-first products do not fully cover.

Legal entity CARIVA (Thailand) Co., Ltd., based at Vanich Place Ari, Phaya Thai, Bangkok. Reports 30+ hospitals in production or proof of concept, including Siriraj, Bangkok Hospital, Samitivej and Praram 9. Holds ISO/IEC 29110. SDK partners include iMedX and DEVE-Clinical. Co-developed hospital AI innovations with BDMS in 2026.