Cloudbeds Hospitality Platform

Cloudbeds is a hospitality management software company founded in 2012, with press releases datelined San Diego. It reports more than 20,000 properties in over 150 countries, from hostels and B&Bs to enterprise portfolios.

The all-in-one platform combines a PMS, payments, channel manager, booking engine, guest communication, revenue management and marketing tools. The September 2026 Cloudbeds RMS runs on its Signals data layer and uses booking pace, occupancy, competitor rates and demand to recommend or automatically apply rates through Autopilot. An open API and a marketplace list 450+ integration partners.

• PMS: reservations, calendar, housekeeping and reporting.
• Channel manager: connects to OTAs including Airbnb, Expedia and Booking.com.
• Revenue management: forecasts and pricing recommendations with Autopilot.
• Guest communication: digital check-in, AI chatbot and unified inbox.
• Payments and POS: integrated payments and point of sale.
• Guest marketing: CRM, websites, OTA ads and reputation management.

A hostel chain in Vietnam can manage dorm bookings and OTA channels in one system. A boutique hotel can use RMS Autopilot to adjust rates on slow weekdays.

Combines PMS, channel manager, booking engine and revenue tools in one login. RMS Autopilot applies rate changes within limits set by the property. Payments are described as PCI DSS Level 1 certified. Supports properties from small B&Bs to large multi-property groups.

Independent hotels and hostels seek all-in-one stacks instead of separate tools, and revenue automation is moving into mid-market products. The site offers Thai and Bahasa versions, indicating attention to Southeast Asia.

Founded 2012; press releases datelined San Diego. Cloudbeds RMS launched Sep 2026 on its Signals data layer. Hotel Tech Report names it a top PMS and channel manager for eight consecutive years.