Contextual AI Platform

Contextual AI, Inc. is a company with an address in Mountain View, California, that builds a context layer for AI agents working over technical documentation and institutional knowledge. The company focuses on reducing hallucination and making answers traceable to enterprise sources.

The Contextual AI Platform provides RAG component APIs, an Agent Composer for assembling agents, and pre-built agents for agentic search, root cause analysis, deep research and structured extraction. It inherits document entitlements at query time and can run as multi-tenant SaaS, single-tenant SaaS or in a private VPC. Qualcomm and ShipBob appear as case-study customers.

• RAG component APIs: modular retrieval and generation building blocks exposed through APIs.
• Agent Composer: tool for assembling custom agents over enterprise knowledge.
• Pre-built agents: agentic search, root cause analysis, deep research, basic search and task execution.
• Structured extraction: pulls structured data out of multimodal technical documents.
• Entitlement-aware retrieval: role-based access control and document permissions applied at query time.
• Flexible deployment: multi-tenant SaaS, single-tenant SaaS or private VPC.

A manufacturer in Vietnam can use agentic search over equipment manuals and maintenance logs for root cause analysis. A logistics operator can extract structured data from shipping documents. An electronics exporter can give support engineers a cited answer engine over technical specifications.

Answers stay grounded in enterprise documents with access rights inherited at query time. Deployment can be SaaS, single-tenant or private VPC to fit security policy. The vendor lists SOC 2, HIPAA, GDPR and CCPA compliance and no training on customer data. Ready-made agents shorten the path from pilot to production.

Enterprises are moving from simple chatbots to agents that must reason over large volumes of technical documents with traceable sources. Demand for governed RAG and context engineering is growing in manufacturing, electronics and logistics, including companies in Vietnam and Southeast Asia that hold large document bases in English.

Legal entity Contextual AI, Inc., Mountain View, California (per privacy policy). Founding year not stated on fetched pages. Case studies with Qualcomm and ShipBob.