
1. Technology overview
CoolAutomation was founded in 2009 and develops integration devices and cloud software for VRF/VRV, split and air-to-water heat pump systems. HVAC can account for up to 70% of a commercial building's energy use, yet each manufacturer ships a closed control ecosystem, which makes multi-brand, multi-site management and energy saving difficult.
Its CoolMaster family of gateways, including CoolMaster EDGE, CooLinkBridge, CoolPlug and CooLinkHub, connects indoor and outdoor units from more than 20 HVAC brands to BMS, KNX, home automation systems and the cloud. Cloud solutions add remote monitoring and control, energy use analysis, predictive maintenance with anomaly detection, VRF power distribution for tenant billing and an HVAC API for developers. Users include HVAC service companies, building automation integrators, facility managers and energy managers in residential and commercial sites.
2. Highlighted features & specifications
- CoolMaster gateways: universal integration of VRF, split and heat pump systems from more than 20 HVAC brands.
- CoolMaster EDGE: connects and manages any Modbus-controlled HVAC system, named an AHR Expo 2025 innovation award finalist.
- HVAC energy management: cloud analysis of where and when HVAC energy is consumed, with schedules and limits.
- Predictive maintenance: automatic detection of HVAC anomalies and remote diagnostics before failures occur.
- VRF power distribution: allocates VRF electricity by indoor unit demand for tenant billing.
- HVAC API and integrations: developer API plus BMS, KNX and over 30 home automation partner integrations.
3. Potential application
Office and apartment buildings in Vietnam with VRF systems from several brands can monitor and control all units centrally and bill tenants by actual use. Retail and restaurant chains can enforce schedules and set-point limits across many stores. HVAC service contractors can offer remote monitoring and predictive maintenance contracts to their customers.
4. Benefits
The company cites energy savings of up to 30% by identifying waste patterns, keeping optimal temperatures and limiting operating hours. One interface manages mixed-brand HVAC across many sites, cutting site visits through remote diagnostics and alerts. Predictive maintenance detects anomalies early to prevent downtime, and VRF power distribution allows fair billing of tenants by actual indoor unit demand.
5. Market trends & opportunities
VRF and split systems dominate air conditioning in Asian offices, shops, hotels and apartments, but they are usually managed brand by brand with little visibility of energy use. Electrification with heat pumps, rising power prices and the need to bill tenants fairly push owners and service companies toward open, cloud-connected HVAC management. Distribution deals such as Macnica in Japan show growing interest from Asian channels.
6. Other information
Founded in 2009 and led by CEO Yaron Benvenisti, with sales leadership for North America, Europe and MEA & APAC. The company reports over 10,000 customers and 50,000 connected sites in more than 100 countries. CoolMaster EDGE was an AHR Expo 2025 innovation award finalist. In 2026 it signed Macnica as distributor in Japan and joined HARDI.
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