Ema AI Employees

Ema Unlimited, Inc. is a Mountain View, California company founded in 2023 by former Google and Coinbase executive Surojit Chatterjee and former Okta executive Souvik Sen. It builds AI Employees that take over multi-step work in HR, IT and finance inside the applications enterprises already use.

AI Employees are assembled from plain-language requests and coordinate several AI agents across processes such as recruiting, onboarding, benefits, performance reviews and service desk tickets. The EmaFusion layer routes each request across more than 100 models to balance quality and cost, with automatic failover. The platform offers 1,000+ actions and 250+ prebuilt integrations, works through Microsoft Teams, Slack and voice, and can be deployed in the cloud, on-premises or air-gapped.

• AI Employees: role-based agents for HR, IT and finance workflows.
• Build from plain language: describe a task and the platform assembles the agent workflow.
• EmaFusion: routes requests across 100+ models with failover.
• Integrations: 1,000+ actions and 250+ prebuilt connectors to enterprise apps.
• Channels: works inside Microsoft Teams, Slack and voice.
• Governance: RBAC/ABAC, PII detection, immutable audit trails and on-premises or air-gapped deployment.

Large Vietnamese employers in manufacturing and retail can automate recruiting screening and onboarding paperwork. IT departments can deploy an AI service-desk employee in Microsoft Teams. Finance teams can automate invoice and expense handling across ERP systems.

Automates routine hire-to-retire and back-office work so HR, IT and finance teams can focus on exceptions. The vendor states EmaFusion beats the best single model at up to 20x lower cost. Pricing is outcome-based, and deployments are described as going live in days. Enterprise controls include PII redaction, audit trails and human approval chains.

Large employers are testing agentic AI first in shared services such as HR, IT help desks and finance operations, where processes are repetitive and well documented. Outsourcing and shared-service centres in Asia, including Vietnam, are under pressure to add AI automation to stay cost-competitive.

Founded in 2023 by Surojit Chatterjee and Souvik Sen; raised a USD 77 million Series B in September 2026 led by Creaegis with Accel, Section 32 and Prosus, bringing total funding to USD 140 million. Lists SOC 2 Type II, ISO 42001, ISO 27001, ISO 27017, ISO 27701, CSA STAR and GDPR. NTT DATA is named as a reference.