Guru Knowledge Platform

Guru positions itself as a governed knowledge layer for enterprise AI. The company lists its headquarters at 111 S Independence Mall E, Philadelphia, Pennsylvania, and sells a platform that structures, verifies and governs company knowledge so that people and AI tools receive trustworthy answers.

The platform combines a knowledge base with Knowledge Agents that detect conflicts and duplicates, verify content and keep it current. Answers are permission-aware with citations and audit trails, and they are delivered in Slack, Microsoft Teams, a Chrome extension and MCP-connected tools such as Claude and Cursor. Named customers include Shopify, SeatGeek, Lemonade and TravelPerk.

• Knowledge Agents: agents that discover, draft, verify and retire company knowledge.
• Conflict detection: finds duplicate and contradictory content across sources.
• Permission-aware answers: responses with citations that follow existing access rights.
• Audit and guardrails: full audit trails, built-in DLP and configurable guardrails.
• Workflow delivery: answers inside Slack, Microsoft Teams and a Chrome extension.
• MCP connectivity: knowledge exposed to AI tools such as Claude and Cursor.

A bank or insurer in Vietnam can keep product and compliance guidance verified for contact-centre staff. An e-commerce company can give support teams cited answers inside Slack or Teams. An IT services firm can maintain a governed internal knowledge base for onboarding.

Answers carry citations and respect user permissions, which supports trust in AI outputs. Automated verification keeps knowledge current without manual audits. The vendor reports 4.7 out of 5 on G2, TrustRadius and Capterra. SOC 2 Type 2 and HIPAA-ready status are listed, and purchase is possible through AWS Marketplace.

Enterprises find that AI assistants fail when the underlying knowledge is stale or contradictory, shifting attention from search to governed knowledge. Vietnamese and Southeast Asian companies rolling out internal AI assistants face the same need to keep policies, product data and support content accurate.

Headquarters listed at Philadelphia, Pennsylvania. Listed on AWS Marketplace since August 2026. SOC 2 Type 2 and HIPAA-ready. Founding year not stated on fetched pages.