Health Force Hospital AI Agents

Health Force is a healthtech company founded in 2022 in Vienna and headquartered in Barcelona, with an operational hub in Milan. It focuses on hospital back-office work such as insurance claims, quality reporting and clinical trial administration, which consume large staff hours.

The platform deploys AI agents that log into the hospital's existing systems through the same interface staff use and complete workflows end to end under human supervision. One orchestration layer deploys, supervises and audits the agents. Named customers include Humanitas Research Hospital, Ospedale Galeazzi and ULS de Coimbra.

• Claims and billing: checks prior authorizations, prepares and submits claims, and tracks payments.
• Quality reporting: compiles reports, validates figures and files submissions on schedule.
• Clinical trials (beta): tracks trial activity, prepares sponsor reports and enters EDC data.
• UI-level automation: agents work through the same screens staff use, without middleware.
• Orchestration and audit: one layer deploys, supervises and logs every agent action.
• Exception handling: unclear cases are passed to staff through dashboards.

Large Vietnamese hospitals could automate health insurance claim submission and payment tracking. Teaching hospitals could automate quality indicator reporting. Clinical research units could automate sponsor reporting.

Agents operate through existing hospital interfaces, so no custom integrations or EHR vendor projects are required according to the company. The company states go-live takes about six weeks. Galeazzi reports 75% of cases fully automated and Humanitas reports 500 hours saved per month. Compliance includes ISO 27001 and GDPR.

Hospitals face rising administrative workloads and staff shortages, which drives interest in agentic AI for back-office tasks. Vietnamese hospitals handling health insurance claims and quality reporting have comparable manual workloads, though local insurer portals would need adaptation.

Founded 2022 in Vienna, headquartered in Barcelona with an operational hub in Milan. EUR 4.2 million seed round led by LUMO Labs announced September 2026. Reports ISO 27001 certification and EU AI Act readiness.