Kloudfuse Observability Platform

Kloudfuse is an observability vendor founded in 2020 and based in Cupertino, California. It targets the high cost and data-silo problems of running separate tools for metrics, logs and traces, and raised $23 million when it left stealth in November 2023.

The platform unifies metrics, logs, traces, events, real user monitoring, continuous profiling and LLM telemetry in a data lake that runs inside the customer's own VPC (a model it calls Self-SaaS), with storage in the customer's bucket. An AI agent named Dexter triages alerts and drafts findings for human approval. Named customers include Zscaler, GE HealthCare, Workday and Innovaccer.

• Unified telemetry: APM, logs, metrics, RUM, infrastructure and continuous profiling in one platform.
• Self-SaaS deployment: runs in the customer's VPC with storage in the customer's own bucket.
• LLM observability: tracks cost, latency, tokens and quality for each model call.
• Dexter AI agent: triages alerts, correlates signals and drafts findings with human approval.
• Governed MCP server: lets AI agents query live telemetry with identity controls and audit logs.
• Alerts and SLOs: threshold, anomaly, forecast and outlier detection.

A Vietnamese bank can keep all telemetry inside its private VPC while consolidating several monitoring tools. An e-commerce or fintech platform with high-cardinality metrics can cut observability spend during peak sales seasons. Teams shipping LLM chatbots can track token cost and latency per model call.

Telemetry stays in the customer's own cloud account and bucket, which supports data-residency requirements. Pricing is based on terabytes ingested per day with no per-custom-metric charge or egress fee. The vendor reports 75-90% lower cost per TB and up to 86% faster MTTR. FIPS 140-3, SOC 2 Type II and ISO 27001 are listed as available.

Observability bills have grown with cloud-native and AI workloads, pushing enterprises toward bring-your-own-cloud models and open standards such as OpenTelemetry. Demand for monitoring LLM applications and for AI-assisted root-cause analysis is rising. Vietnamese banks and cloud-first firms face similar cost and data-residency pressure.

Founded 2020, headquartered in Cupertino, CA. Series A investors listed: Aspenwood Ventures, Blumberg Capital, Highsage Ventures. SOC 2 Type II announced July 2024. Kloudfuse 3.0 launched November 2024 and 4.0 in May 2026. Honorable mention in the 2025 Gartner Magic Quadrant for Observability Platforms.