Kraken Technologies

Kraken Technologies is a UK utility operating-system company, spun out from Octopus Energy Group, founded in 2017 and headquartered in London, licensing its software platform to electricity, gas and water utilities that need to modernize customer management, billing and grid/asset optimization instead of running legacy systems.

The Kraken platform covers customer management, field service, distribution network management and generation asset optimization, licensed to third-party utilities including EDF, Plenitude (Eni), Origin Energy, E.ON Next, Ergon Energy, Good Energy, National Grid, Tokyo Gas and Portsmouth Water; the company reports the platform manages more than 90 million customer accounts across 15-plus countries and around 15 GWh of energy daily.

1. Customer management: billing, onboarding and service tools for utility customers.

2. Field management: scheduling and dispatch for utility field operations.

3. Distribution network management: monitoring and optimizing grid assets.

4. Generation asset optimization: dispatch and forecasting for power generation.

5. Platform licensing: third-party utilities license Kraken as their core operating system.

6. Global scale: reported to manage 90+ million accounts across 15+ countries.