
1. Technology overview
Novo AI is an insurance technology company that provides an AI platform for health insurers and assistance companies. The platform converts medical files, claims and pre-authorization documents into structured claim records linked to their source evidence, and turns unstructured doctor notes into localized diagnostic and procedure codes for reviewers to validate. It flags questionable requests and missing evidence during pre-authorization and pre-payment review, and links provider, claim and portfolio patterns to support cost containment and post-payment recovery. Final decisions remain with the insurer's team. Industry directories list Novo AI as headquartered in Singapore.
2. Highlighted features & specifications
- Extraction of medical and billing documents into structured claim records
- Medical coding of doctor notes into diagnostic and procedure codes
- Fraud, waste and abuse checks at pre-authorization and pre-payment
- Provider and portfolio pattern analysis for cost containment
- Human reviewers keep the final decision
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