Prosper AI Patient Access Agents

Prosper AI sells AI voice agents and an AI workforce for patient access and billing in healthcare. It announced a 30 million USD Series A led by Andreessen Horowitz in June 2026, with Base10 Partners participating.

The agents handle inbound patient calls, scheduling, referral fax intake, real-time benefits verification, payer portal and phone calls, prior authorization, claims follow-up and patient billing. AI reviews every call for accuracy and compliance. Press reports integrations with EHRs such as athenahealth, ModMed, Veradigm and eClinicalWorks.

• Patient access: inbound phone scheduling, referral fax intake and AI web scheduling.
• Outreach: activation, programmatic outbound and ad-hoc campaigns.
• Payer work: benefits verification, payer portal and phone calls, prior authorization.
• Patient billing: inbound and outbound billing calls and payment plans.
• Use-case agents: front desk, intake, claim and denial follow-up, refills.
• Quality assurance: AI review of every call for accuracy and compliance.

Hospital call centers in Vietnam could use voice agents for appointment booking and reminders. Clinic chains could automate insurance eligibility checks and billing follow-up calls.

Press reports 5x organic revenue growth in six months and over 50% of complex patient conversations automated end to end. Company claims up to 40% lower administrative operating spend. Site cites 99%+ QA accuracy and 80+ EHR integrations.

Phone calls remain the main bottleneck of healthcare administration, and voice AI agents are a leading investment theme in 2026. Vietnamese clinics and hospital call centers handle large booking volumes by phone and could adopt similar automation.

Series A 30 million USD led by a16z with Base10, Emergence Capital, Y Combinator and Company Ventures per press. Website does not state headquarters or founding year.