
1. Technology overview
Ringg AI is operated by Stoic AI Private Limited in Bengaluru, India, and its about page states it was founded in October 2023. The company builds enterprise AI agents that handle customer conversations and complete the related workflows across voice, WhatsApp, chat and the browser.
On 2026-08-26 it announced a $15M Series A extension led by Peak XV Partners with Arkam Ventures and Capital 2B. The platform offers a visual workflow canvas, QA analytics, sub-400 ms response latency, 20+ languages and a private deployment option running on-premise or in a private cloud. Named customers include Policybazaar, CRED, Flipkart and Groww.
2. Highlighted features & specifications
- Multi-channel agent: one agent for inbound and outbound calls, chat, WhatsApp and web.
- Workflow canvas: conditional branches, API requests, call windows, retries and voicemail detection.
- QA analytics: criteria-met scores and flags for hallucinations and interruptions.
- Latency: response under 400 ms and 120K+ interactions per hour.
- Languages: 20+ languages with mid-call language switching.
- Private deployment: small language model, Parrot speech-to-text and in-house text-to-speech.
3. Potential application
A consumer lender in Vietnam runs payment reminder and collections calls. A fintech or e-wallet handles customer service over voice and chat with one agent. A healthcare provider automates appointment calls.
4. Benefits
One agent works across voice, WhatsApp, chat and web with shared context.
Pricing starts at $0.10 per connected minute on the website.
SOC 2 Type II audit and ISO 27001 certification are listed.
Private deployment keeps the stack on-premise or in a private cloud.
5. Market trends & opportunities
Multilingual markets such as India are an early test bed for voice agents that code-switch between languages mid-call. Southeast Asian lenders, e-commerce and fintech companies with mixed-language customers and data-residency needs face similar requirements.
6. Other information
Stoic AI Private Limited, Bengaluru; founded October 2023. Series A extension of $15M announced 2026-08-26. Page lists in-region deployment in India, the GCC, the US and Europe.
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