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Playbook & Handbook · February 6, 2026
Winning Accelerator Playbook 2026 by BambuUP
EDTECH: LEVERAGING AI-POWERED TECHNOLOGIES TO TRANSFORM THE LEARNING EXPERIENCE
1. Technology overview
From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference
2. Highlighted features & specifications
Sales Cloud: Close more deals and speed up growth with the #1 CRM.
Service Cloud: Make customers happy faster and build loyalty with Service Cloud.
Marketing Cloud: Automate marketing across all channels.
Customer 360: A single, shared view of every customer for better relationships. This likely refers to how Salesforce integrates various functionalities to provide a unified customer experience.
Trusted AI for Business: Salesforce might highlight features powered by artificial intelligence (AI) such as Einstein Copilot, which helps with sales automation and data analysis.
