Spring Health AI-Native Mental Health Platform

Spring Health, operated by Spring Care, Inc., is a mental health company selling to employers, health plans, channel partners and benefit consultants, and led by CEO April Koh. It addresses fragmented mental health benefits by giving members one platform for everything from self-care to specialty treatment.

The platform combines self-guided tools with AI support, coaching, therapy, medication management, crisis support and specialty care, plus family care, manager and team support and critical incident response for employers. Guide, its AI layer, keeps memory and context across a member's care journey. Employers receive de-identified reporting on engagement, outcomes and impact. In 2026 Spring Health combined with Alma, expanding its provider network for insurance-based care.

• Guide AI: AI layer that keeps context across a member's care and helps navigate next steps.
• Self-guided care: digital tools with safe AI support.
• Therapy, coaching and medication management: clinical care delivered by a broad provider network.
• Specialty and family care: support for complex needs and for members' families.
• Manager and team support: tools and critical incident response for organisations.
• Employer reporting: de-identified data on engagement, outcomes and impact.

US-headquartered companies with operations in Vietnam can assess extending their Spring Health benefit to local staff. Insurers in Vietnam could study the model of combining employer programmes with insurance-covered therapy. Large employers can use critical incident response and manager support after workplace incidents.

Covers 170 million+ people through hundreds of insurance plans and thousands of benefit plans. The company reports that 92% of members see real clinical improvement and therapy sessions average a 4.8 out of 5 rating. Care can cost members as little as 0 USD per session, removing a key barrier to use. De-identified reporting lets employers track outcomes and ROI.

Mental health benefits are consolidating into fewer, larger platforms that combine employer programmes with insurance-covered care, as Spring Health's combination with Alma shows. AI layers are being added to guide members and reduce waiting. In Asia, including Vietnam, rising burnout is increasing employer interest in measurable mental health benefits.

Website copyright Spring Care, Inc.; CEO April Koh. Raised a 100 million USD Series E at a 3.3 billion USD valuation in July 2024 and combined with Alma in 2026. Named to TIME100 Most Influential Companies 2026 and selected by CalHR for statewide employee mental health support. Customers include Target, Microsoft, BlackRock and Pfizer.