Stringee: Multi-channel customer care

Organization
Stringee · Vietnam
Solution Type
Others, Platform
Collaboration
Business Collaboration (Joint Venture)
Stringee: Multi-channel customer care

1. Technology overview

Stringee is a Vietnamese cloud communication platform that allows businesses to integrate different communication channels into their applications and websites. This allows businesses to connect with customers through their preferred means of communication, thereby improving customer engagement and experience.

2. Highlighted features & specifications

SMS: Send and receive text messages with customers around the world.
Voice calls: Make and receive voice calls via Stringee's cloud infrastructure.
Video calls: Host high-quality video meetings and calls.
In-app chat: Integrate chat functionality in your app or website for real-time communication.
Email: Send and receive emails through Stringee's platform.
Scalability: Stringee's cloud infrastructure is scalable to meet the needs of businesses of all sizes, from small startups to large enterprises.
Customization: Businesses can customize the communication experience for their customers by creating branded messages, greetings, and workflows.
Global reach: Stringee provides global coverage, allowing businesses to connect with customers around the world.
Real-time analytics: Track and analyze communication data to gain insights into customer interactions and improve communication strategies.
API Integration: Stringee integrates easily with other platforms and applications using their APIs.
Security: Stringee adheres to strict security standards to ensure the privacy and security of customer data.

Stringee
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TechFest VietnamIOM – UN MigrationGIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit)APED – Cục Phát triển doanh nghiệp tư nhân và kinh tế tập thểSIHUB – Startup and Innovation Hub of Ho Chi Minh CityHợp tác Đức (Deutsche Zusammenarbeit)SCE & Investment PromotionStartup Vietnam Foundation (SVF)National Startup Support Center (NSSC)01BoosterQuest VenturesBộ Tài chính (Ministry of Finance)ITPC – HCMC Investment and Trade Promotion CentreJICA – Japan International Cooperation AgencyNational Innovation Center (NIC)UK GovernmentBCG – Boston Consulting GroupHAWEEHeineken VietnamTalentnetMB BankVIREA – Liên chi hội Bất động sản Công nghiệp Việt NamJobTestGlobal Supply Chain Support Fund / Aavishkaar CapitalKDANPSE / JPS – Phúc Sang MinhG-AsiaPacificBlueScopeLPBankUlsan Center for Creative Economy & InnovationĐại học Bách khoa Hà Nội – Trường Điện - Điện tửVINK – Vietnam Innovation Network in KoreaTencent WeStart (Shenzhen)Ulsan CollegeK-StartupFaslinkShinhan Future's LabShinhan SecuritiesShinhan FinanceShinhan BankShinhan Life

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