SWAT Mobility Employee Transport and On-Demand Routing

SWAT Mobility is a Singapore routing technology company, co-founded by Arthur Chua and Jarrold Ong, that works across Southeast Asia and Japan. Its investors include EDB Singapore, SMRT, ComfortDelGro, NEC, Nippon Express and Global Brain. It aims to help companies and cities move more people and goods with fewer vehicles.

For people transport, its platform plans and runs employee shuttles, demand-responsive transport, field service and airport transport. Routing algorithms pool riders by area and shift, build routes with many pick-up and drop-off points, and assign vehicles automatically. A passenger app handles booking, live vehicle tracking and payment, while operators get live monitoring and reports on usage, punctuality and cost. The same engine powers a logistics dispatch system for delivery fleets.

• Shift-based scheduling: routes for early morning, midnight and rotating shifts.
• Automated route planning: pooling algorithm builds routes with many pick-up and drop-off points.
• Passenger app: booking, real-time vehicle tracking, arrival estimates and in-app payment.
• Live monitoring: vehicle and ridership tracking with access limited to authorised users.
• Reporting and analytics: usage, punctuality and cost reports for transport managers.
• Demand-responsive transport: on-demand bus services for cities, airports and industrial parks.

Electronics and garment factories in Bac Ninh, Binh Duong or Dong Nai can redesign worker shuttle routes around shifts and home locations. Industrial park operators can run shared on-demand buses for tenants. Transport contractors serving many companies can manage bookings, tracking and billing on one platform.

Companies can cut shuttle costs and fleet size by pooling riders and optimising routes around real shift patterns. The employee transport page reports 25% cost savings, 85% vehicle utilisation and 20% more pick-up and drop-off points. In a Sembcorp Marine case, pick-up points grew from 9 to over 200, bus utilisation rose from 62% to about 80% and arrival punctuality reached 99.5%.

Factories and industrial parks in Southeast Asia rely heavily on shuttle buses for shift workers, and fixed routes often run half empty while labour retention depends on easy commutes. Cities in Japan and the region are trialling demand-responsive buses to serve areas where fixed lines are uneconomic. Routing software that pools demand is becoming a practical way to cut cost and emissions.

SWAT Mobility Pte. Ltd., Singapore. Co-founders Arthur Chua and Jarrold Ong. Investors include Goldbell, EDB Singapore, SMRT, ComfortDelGro, Global Brain, NEC, Nippon Express and Chubu Electric Power. Awards include Rising Star at DELIVER Asia 2025 and Frost & Sullivan 2022 Southeast Asia Vehicle-Routing Technology Company of the Year. Holds ISO/IEC 27001:2022.