Vectrix AI Agents for Transport Operations

Vectrix is a logistics software company based in Antwerp, Belgium, founded in 2024 by Dimitri Allaert and Ben Selleslagh. It builds modular AI agents that take over manual work in transport companies, starting with entering transport orders received by email or from ERP data.

The agents read incoming requests, decide what needs to happen and act inside existing systems. The range covers sales, customer service, order management, planning, customs and back-office agents, plus an assistant that answers operational questions with sources. Integrations include SAP, Oracle, CargoWise, Dashdoc, Qargo, Blue Yonder, Outlook, Gmail and WhatsApp. Named customers include Vermeulen Transport and Transport Macharis.

• Order management agent: reads transport requests from email or ERP and enters them into the TMS.
• Sales and customer service agents: handle quotes and customer queries.
• Planning agent: supports transport planning tasks.
• Customs agent: assists with customs-related paperwork.
• Assistant agent: answers operational questions with cited sources.
• Integrations: SAP, Oracle, CargoWise, Dashdoc, Qargo, Blue Yonder, Outlook, Gmail, Teams and WhatsApp.

A Vietnamese trucking company can automate entry of customer orders into its TMS. A forwarder can route customs and booking requests from email to the right workflow. A 3PL can let an assistant answer planners' operational questions.

Cuts the time to process a transport order, reported at about two minutes instead of eight in launch coverage. Works inside existing TMS, ERP and email rather than replacing them. Vendor-stated figures on the site include 92% straight-through processing and 4x team output. Modular agents let a company start with one task such as order entry and add others.

Transport and forwarding companies still key in large volumes of orders by hand from email, and AI order-entry agents are an early use case for the sector. Vietnamese trucking and forwarding firms that rely on emailed or Zalo-based orders face the same data-entry bottleneck.

Founded 2024 in Antwerp, Belgium by Dimitri Allaert and Ben Selleslagh. Seed round of 1.15 million EUR announced 5 March 2026, led by RDY Ventures.