
1. Technology overview
wi-Q Technologies was founded in 2014 in Manchester, UK, with a team spread across the UK and Dubai. It supplies hospitality operators with mobile ordering and payment so guests can order and pay from anywhere on a property without installing an app.
The hotel product lets guests order food and drinks, pay at table or use self-service kiosks, with orders flowing into the POS and PMS. Order management and a guest directory complete the suite. The site lists integrations with Oracle, Agilysys, Amadeus, Lightspeed and Foodics for POS and PMS, and Stripe, Adyen, Elavon, Planet and PayPal for payments. The About page states operators in 67 countries use wi-Q.
2. Highlighted features & specifications
- Mobile Ordering: guests order food and drinks from any point on the property.
- Pay at Table: guests settle bills from their own phone.
- Self Service Kiosk: ordering and payment terminals for outlets.
- Order Management: live orders in one interface through wi-Q Connect.
- Guest Directory: digital listing of hotel services.
- POS and PMS integrations: Oracle, Agilysys, Amadeus, Lightspeed, Foodics.
3. Potential application
A resort in Vietnam can let pool and beach guests order drinks and charge them to the room. A hotel restaurant can add pay-at-table to speed up turnover. A hotel group can consolidate in-room dining and bar orders into one order management view.
4. Benefits
- Guests order and pay from their own device, reducing room-service and bar staff workload.
- Orders sync into POS and PMS, which limits re-keying and supports room charging.
- One interface consolidates online and in-property orders.
- Wide POS, PMS and payment integrations ease deployment in existing hotels.
5. Market trends & opportunities
Hotels increasingly digitize F&B ordering to ease staff shortages and raise check sizes, and guests expect to order and pay from their phones. Vietnam's resorts and hotel restaurants have similar needs, though wi-Q's site does not show a regional presence.
6. Other information
Founded 2014 in Manchester, UK; team of 40+ across the UK and Dubai. Lists patent applications (PCT/GB2014/051581) and a 2026-09 partnership with Foodics announced at LEAP2026.
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