Wongnai POS

Wongnai POS, formerly FoodStory, is a restaurant management system operated by Wongnai Media Co., Ltd., part of the Thai food delivery and restaurant platform LINE MAN Wongnai. It helps restaurants, cafes, bars and buffets handle dine-in, takeaway and delivery from one system and use sales data to run the business.

The system manages orders across channels with built-in LINE MAN delivery integration, customer QR ordering and pay-first ordering, queue displays, QR payments through LINE Pay EDC and QR box devices, loyalty and CRM with points shared across dine-in and delivery, table reservations and pre-ordering via LINE MINI Eats. Stock tracking and the Wongnai POS Manager app give owners dashboards, and the Wongnai Genie AI assistant analyzes sales, costs and customer patterns.

• Multichannel orders: Handles dine-in, takeaway and LINE MAN delivery in one queue.
• QR ordering: Lets customers order from the table or pay first before cooking.
• Integrated payments: Accepts QR payments with LINE Pay EDC and QR box devices.
• Loyalty and CRM: Shares points across dine-in and delivery customers.
• POS Manager: Gives owners sales dashboards and stock tracking on mobile.
• Wongnai Genie: Uses AI to analyze sales, costs, customers and staff shifts.

A noodle shop chain can merge in-store and delivery orders on one screen and share loyalty points. A cafe can run QR pay-first ordering to cut queue times. A Vietnamese F&B group studying Thai expansion can benchmark how POS, delivery and payments integrate in one ecosystem.

Restaurants receive LINE MAN delivery orders directly in the POS, avoiding separate tablets and manual re-entry. Published software packages start at 1,090 THB per month for quick service and 1,790 THB per month for full service. Owners get AI-generated advice on best-selling menu items, costs and staffing through Wongnai Genie, which is being opened free to Wongnai POS users. The system reports more than 72,000 restaurants served in Thailand.

In Thailand and Vietnam, delivery apps now account for a large share of restaurant orders, and super-app ecosystems are bundling POS, payments and marketing for merchants. Generative AI assistants built on transaction data are emerging as a way for small restaurant owners to get analytics without hiring analysts.

Operated by Wongnai Media Co., Ltd., part of LINE MAN Wongnai; the former foodstory.co domain now redirects to the Wongnai POS page. The page cites more than 15 years of experience. Customers shown include Gordon Ramsay Bread Street Kitchen & Bar, Thipsamai, % Arabica and Tomita Ramen.