Wysa AI Mental Health Support for Organisations

Wysa is an AI mental health company with offices in Boston, Reading (UK) and Bengaluru; its website is copyrighted to Wysa Ltd and the company is led by CEO Jo Aggarwal. It aims to close the gap between demand for mental health support and the limited supply of clinicians by offering safe, evidence-based AI support with human oversight.

Wysa combines rule-based algorithms and large language models in an anonymous conversational space plus a library of evidence-based exercises. Product lines include Gateway, Navigator, Copilot and AI Self-Help, deployed for employers, insurers, NHS Talking Therapies, primary care and physical therapy. Employers use Wysa Navigator to steer staff to EAPs and coaches, insurers use it for proactive wellbeing and return-to-work support, and Wysa powers Singapore's mindline.sg.

• AI conversational space: rule-based and LLM chat that helps users reflect on thoughts and feelings.
• Care library: interactive evidence-based exercises for stress, worry, low mood and sleep.
• Navigator: guides employees to EAP, crisis lines and benefits the employer already offers.
• Human coaching: optional text or video coaching in some markets.
• Insurer pathways: proactive wellbeing and return-to-work support for claimants.
• Analytics: anonymised reporting on organisational mental health needs and ROI.

Life and health insurers in Vietnam can add AI wellbeing support to member apps and return-to-work programmes. Large employers can use Wysa as a 24/7 first step that routes staff to existing EAP counsellors. Hospitals and universities can offer AI self-help between therapy sessions or while patients wait.

Provides anonymous 24/7 support that reduces stigma and gets more employees to seek help; one corporate client saw EAP uptake rise from 2% to 20%. The company reports 6 million people helped, 91% of users finding Wysa helpful and a 33% reduction in lost-time days. Anonymised analytics help employers and insurers target wellbeing budgets.

Employees and patients are already turning to general AI chatbots for emotional support, pushing employers, insurers and health systems to offer a safer, clinically governed alternative. Asian governments such as Singapore are using AI self-help to extend public mental health services, and Vietnam faces a similar shortage of psychologists relative to demand.

Website copyright Wysa Ltd; offices in Boston (US), Reading (UK) and Bengaluru (India). CEO Jo Aggarwal. April Health and Kins are now part of Wysa. Reports 11 million lives covered in 105 countries and 45+ peer-reviewed publications. Powers mindline.sg in Singapore and partners with insurers such as Vitality.