Zycus Merlin Agentic Platform

Zycus is a source-to-pay software company with its first-listed office in Princeton, New Jersey, and offices in Singapore, Tokyo, Mumbai, Bengaluru, Melbourne and Dubai. It has more than 20 years in procurement software, 32+ patents, over 500 customers and more than US$1 trillion of spend processed.

The Merlin Agentic Platform, launched from 2025, runs procurement work as governed agentic flows inside the Zycus suite. Merlin Intake takes plain-language requests from Teams or Slack and checks policy and budget, Merlin Autonomous Sourcing builds category analysis and should-cost models and runs events to award, the Autonomous Negotiation Agent handles tail spend, and Contract Value Leakage finds missed rebates. The suite also covers eProcurement, eInvoice, eSourcing, contracts, supplier management and spend analysis.

• Merlin Intake: plain-language intake from Teams or Slack with policy, budget and compliance checks.
• Merlin Autonomous Sourcing: category analysis, price benchmarks, should-cost models and supplier recommendations.
• Autonomous Negotiation Agent: negotiates price, service levels and terms for tail spend within set limits.
• Contract Value Leakage: finds missed rebates, unapplied discounts and off-contract prices against AP.
• Source-to-pay suite: eProcurement, eInvoice, eSourcing, contracts, supplier management and spend analysis.
• Open connectivity: 1,121 APIs and an MCP server to connect other suites and ERPs.

• A Vietnamese bank can manage sourcing, contracts and supplier risk on one platform with audit trails.
• A manufacturing group can let the negotiation agent handle thousands of low-value supplier deals.
• A retail chain can recover missed rebates and volume discounts by reconciling contracts with invoices.

• Zycus reports 40-60% shorter request-to-PO cycle times with Merlin Intake.
• Autonomous sourcing is cited at 60% shorter strategy-to-award cycles and 8-15% additional savings.
• The negotiation agent targets 2-8% savings on tail spend and 70% faster RFQ-to-award.
• One data core across sourcing, contracts, P2P and supplier risk avoids stitching separate tools.

Source-to-pay suites are being rebuilt around AI agents that execute intake, sourcing and negotiation, not only record them. In Southeast Asia, banks and conglomerates are modernising procurement for control and savings, and Zycus runs a Singapore office and regional events aimed at these buyers.

Zycus lists offices in Princeton, Singapore (Zycus Infotech Singapore Pte Ltd, Cecil Street), Tokyo, Mumbai, Bengaluru, Melbourne and Dubai; its founder and CEO is Aatish Dedhia. It was named a Leader in the 2026 Gartner Magic Quadrant for Source-to-Pay Suites and the 2025 IDC MarketScape for AI-enabled source-to-pay. Customers named include Nordea, MUFG, BDO Unibank and Swissport.