Infraspeak Collaborative Facilities Management Platform

Infraspeak is a facilities management software company founded in 2015 in Porto, Portugal by Felipe Ávila da Costa and Luís Martins. With 180+ staff and offices in Porto, Barcelona, London, Manchester, Florianópolis and San Francisco, it serves FM operations in 47 countries, helping facility managers and service providers move from reactive firefighting to planned and predictive maintenance.

The platform covers work orders, preventive maintenance, asset management, inventory, checklists and inspections, supplier management, field service and procurement, accessed through web and mobile apps with 100+ integrations. Infraspeak Gear AI adds insights, suggestions, alerts and workflow automation, while Infraspeak Network connects facility managers with service providers and centralises procurement.

• Work orders: Manages reactive maintenance end to end from request to closure.
• Preventive maintenance: Schedules plans, checklists and inspections.
• Assets and inventory: Tracks equipment, parts and stock.
• Gear AI: Provides predictive insights, suggestions, alerts and automations.
• Infraspeak Network: Connects facility managers and service providers for procurement.
• Analytics: Benchmarks KPIs such as MTTR, MTBF and supplier performance with weekly reports.

A retail or F&B chain with hundreds of stores in Vietnam can manage maintenance requests and contractor jobs centrally. A hotel group can schedule preventive maintenance of HVAC and lifts across properties. An FM outsourcing company can share work orders and performance reports with building owners.

Infraspeak states that up to 60% of FM admin work can be automated with Gear, saving up to 8 hours per week, and that users accept Gear's suggestions 75% of the time. Health monitoring of equipment and locations works without IoT sensors, and automated reports track MTTR, MTBF, compliance and supplier performance.

Facility management is shifting from reactive repairs to predictive, data-driven maintenance as building portfolios grow and skilled technicians become scarce. In Vietnam, retail chains, hotels and FM outsourcing firms managing many sites need shared platforms with suppliers rather than phone and spreadsheet coordination.

Founded 2015 in Porto, Portugal. Raised more than EUR 35 million in total, including a EUR 10 million Series A in 2021 and an oversubscribed EUR 18 million Series B in October 2024. Operates in 47 countries with offices in Spain, Brazil, the UK and the US. CEO Felipe Ávila da Costa recognised at the Unicorn Factory awards in 2025.